As a Transportation Route Schedulers Supervisor, you will be responsible for leading a team of route schedulers in a transportation company. Your role involves overseeing the planning and coordination of transportation routes to ensure efficient and timely delivery of goods and services. You will analyze transportation data, optimize routes, and collaborate with drivers and dispatchers to enhance overall transportation efficiency and customer satisfaction.
- Secondary (high) school graduation certificate
- or equivalent experience
2 years to less than 3 years
- Team Supervision: Lead and manage a team of route schedulers, providing guidance, training, and performance feedback to ensure accurate and efficient route planning.
- Route Optimization: Analyze transportation data, traffic patterns, and delivery schedules to optimize transportation routes, reducing travel time, fuel consumption, and vehicle wear and tear.
- Resource Allocation: Coordinate with dispatchers and drivers to assign vehicles and drivers to routes based on delivery requirements, vehicle capacity, and driver availability.
- Monitoring Performance: Monitor transportation operations, track route performance, and identify areas for improvement to enhance transportation efficiency and cost-effectiveness.
- Collaboration: Collaborate with dispatchers, drivers, and warehouse staff to communicate route changes, address transportation issues, and ensure smooth delivery operations.
- Data Analysis: Utilize transportation management software and tools to analyze data, generate reports, and make data-driven decisions to optimize route planning.
- Adherence to Regulations: Ensure compliance with transportation regulations and safety standards, taking necessary measures to maintain a safe and legal transportation process.
- Customer Service: Work closely with the customer service team to address customer inquiries, resolve delivery-related issues, and maintain high levels of customer satisfaction.
- Process Improvement: Continuously evaluate and improve transportation processes, implementing best practices to enhance efficiency and cost reduction.
- Training and Development: Provide training and ongoing professional development opportunities to route schedulers, ensuring their skills align with industry trends and technology advancements.
- Proven experience in transportation route scheduling and management, with at least 2-5 years in a supervisory or leadership role.
- Strong analytical skills and proficiency in transportation management software to analyze data and optimize routes.
- Knowledge of transportation regulations, road networks, and traffic patterns to ensure compliant and efficient route planning.
- Excellent leadership and communication skills to effectively manage a team of route schedulers and collaborate with various departments.
- Ability to handle time-sensitive situations, make quick decisions, and adapt to changing transportation requirements.
- Strong problem-solving abilities to address transportation challenges and resolve issues that may arise during delivery operations.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required in the transportation industry.
- A bachelor’s degree in logistics, supply chain management, or a related field is advantageous but not mandatory.
- Knowledge of GPS navigation systems and familiarity with route optimization software is beneficial.
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Prepare and submit reports
- Ensure smooth operation of computer equipment and machinery
- Resolve work related problems
- Requisition or order materials, equipment and supplies
- Plan, organize and oversee operational logistics of the organization
Experience and specialization
Computer and technology knowledge
- Electronic scheduler
- Dispatch management service software
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Long term benefits
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Here are some frequently asked questions to help you gain a better understanding of this Transportation route schedulers supervisor:
1. What does a Transportation Route Schedulers Supervisor do?
A Transportation Route Schedulers Supervisor is responsible for overseeing the planning and scheduling of transportation routes for vehicles, ensuring efficient and cost-effective operations. They manage a team of route schedulers, analyze transportation data, and make informed decisions to optimize route planning and resource allocation.
2. What are the key responsibilities of a Transportation Route Schedulers Supervisor?
The main responsibilities include supervising route schedulers, analyzing transportation data, optimizing route planning, managing driver schedules, monitoring vehicle performance, coordinating with drivers and dispatchers, and resolving any transportation-related issues.
3. What qualifications are required to become a Transportation Route Schedulers Supervisor?
Generally, a Transportation Route Schedulers Supervisor is expected to have a high school diploma or equivalent. However, a post-secondary education in logistics, transportation management, or a related field can be beneficial. Relevant experience in transportation planning and scheduling is often preferred for this supervisory role.
4. What skills are essential for a successful Transportation Route Schedulers Supervisor?
Strong analytical skills, proficiency in transportation management software, excellent communication, and leadership skills are essential for effective route scheduling and team management. Problem-solving abilities and the capacity to handle time-sensitive situations are also crucial in this role.
5. How does a Transportation Route Schedulers Supervisor optimize route planning?
To optimize route planning, a Transportation Route Schedulers Supervisor analyzes historical transportation data, considers factors like distance, traffic conditions, delivery schedules, and vehicle capacity. They use this information to create the most efficient and cost-effective routes for drivers.
6. How does this role impact transportation efficiency and cost reduction?
A skilled Transportation Route Schedulers Supervisor can significantly impact transportation efficiency by creating optimized routes. This reduces fuel consumption, minimizes vehicle wear and tear, and improves delivery timeframes, leading to overall cost reduction for the transportation company.
7. What challenges does a Transportation Route Schedulers Supervisor face?
Transportation Route Schedulers Supervisors may encounter challenges related to unexpected road conditions, traffic congestion, changing delivery demands, and unforeseen issues with vehicles or drivers. Effective problem-solving and adaptability are essential in overcoming these challenges.
8. How does this role collaborate with other departments within a transportation company?
Transportation Route Schedulers Supervisors work closely with dispatchers, drivers, warehouse staff, and management. They collaborate with dispatchers to communicate route changes, ensure timely pickups, and optimize delivery schedules. They also coordinate with drivers to address any issues that may arise during transportation.
9. Can technology and automation assist Transportation Route Schedulers Supervisors in their role?
Yes, technology and automation play a crucial role in route optimization. Advanced transportation management software can help supervisors analyze data, simulate scenarios, and make data-driven decisions to improve route planning and resource allocation.
10. How can a Transportation Route Schedulers Supervisor contribute to customer satisfaction?
By efficiently planning routes and ensuring timely deliveries, a Transportation Route Schedulers Supervisor contributes to improved customer satisfaction. On-time deliveries, reduced wait times, and effective communication with drivers lead to a positive customer experience.